Computer and Network Support!
Need assistance?
Call (209) 830-9944

Business Services
NNIS offers our clients the ability to utilize our support staff on a per incident rate. The rate applies to both on-site and telephone support calls. Each on-site support call requires a two (2) hour minimum charge, while each telephone call requires a minimum charge of one half (1/2) of an hour.

NNIS will schedule a time to meet you at your office. We will take the time to understand your working environment, assess your current set-up, and provide recommendations for modifications and/or improvements. NNIS will then provide you with a detailed proposal. We offer this initial proposal FREE of cost!

How do we stand above the others?
When you hire us, we will take the time to learn your specialized software so we can provide you with support and recommendations that work in your environment and for your personnel. We will install the software in our test environment (if a trial version is allowed), learn it, and even read the manuals (yes, we enjoy reading manuals!). And we do this on our dime!

Price Quotes  (Prices effective as of 1/1/2019)
Onsite Time and Basic Materials:
Hardware Technician:  $105.00 per hour
Network Technician:  $120.00 per hour
Onsite After Hours (After 5:00 p.m.) and Holidays
Hardware Technician:  $210.00 per hour
Network Technician:  $240.00 per hour
Onsite calls have a 2 hour minimum.

Support Packs:
25 Hour Support Pack:  $2,250.00 ($90 per hour)
40 Hour Support Pack:  $3,400.00 ($85 per hour)
80 Hour Support Pack:  $6,400.00 ($80 per hour)

We provide our clients with the ability to purchase blocks of support time at discounted rates. The intent of the support pack is to provide our clients with blocks of on-site support time that can be used as a client feels appropriate*. These blocks of support time can be utilized throughout the year for any type of eligible support activity. The hours consumed will be monitored and reported by our support staff.

Support Packs: In Case of Emergencies
Emergencies that require after hours or holiday support are billed at a rate of double-time (please see rates above).

Non-contract Technical Support
NNIS staff is also available to our clients for technical support on an as-needed, on demand basis, with the understanding that the client will be billed for services rendered.

*Support Packs can only be applied toward computer hardware and software maintenance support.  Networking and special projects are excluded. Support Packs are calculated in manhours.

By hiring NNIS, you agree to the terms outlined in Limitation of Liability.

Our clients enjoy flat-rate pricing!
See In-Home Support or Business Services for more details and pricing.

NNIS welcomes all Gizmos Computer Services customers! Thank you for giving us the opportunity to introduce ourselves to you and to meet your computer and network services needs. We're honored to have you in the NNIS family!

“The group at NNIS are great to work with. I just called up and made an appointment to get some work done on my computer. I told them what I needed to be done, they understood what all it took. They did such a good job I went back again to have them work on my computer some more. Great Job NNIS & special thanks to Jered.”
-C. Whisman

With our “It's Fixed or It's Free” policy,
NNIS will fix your problem...

NNIS, Inc.
1660 West Linne Road, Suite 121
Tracy, CA 95377
Phone: (209) 830-9944

CA License #853708
Copyright © 2019 NNIS, Inc.
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